Terms Of Service
Welcome to daisyamerica! These Terms govern your use of our website and purchases. By placing an order, you agree to these Terms.
1. Our Products
Custom Creations: All jewelry is handmade-to-order.
Personalization: You approve all engraving/text details at checkout. We’re not responsible for spelling errors you provide.
Material Safety: We use only hypoallergenic materials compliant with ASTM F2923 (Children’s Jewelry Safety Standard).
2. Ordering & Payment
Custom Orders: Require full payment upfront. Production begins after payment confirmation.
International Sales: Prices in USD. Your bank may charge conversion fees.
Accepted Methods: Visa, Mastercard, Amex, PayPal, Klarna.
3. Shipping & Delivery (International)
Processing Time: 3-5 business days for customization.
Shipping: Via DHL/FedEx/UPS. Delivery times vary by country.
Import Duties: Buyer’s responsibility. We declare accurate values.
Tracking: Provided in shipping confirmation email.
4. Returns & Exchanges
Custom Items: Non-returnable (personalized for you).
Non-Custom Items: May be returned within 14 days if unused and in original packaging.
Damaged/Defective Items: Email photos to daisyamerica@outlook.com within 7 days of delivery for replacement.
5. Safety First
Child Safety: All designs feature secure clasps, breakaway mechanisms, and rounded edges.
6. Intellectual Property
Our Designs: All jewelry designs, photos, and website content are owned by daisyamerica.
Personal Use Only: You may not reproduce or resell our designs.
Your Content: By submitting customization requests/photos, you grant us production rights.
7. Liability Limitations
Intended Use: Jewelry is for decorative wear only. Not responsible for misuse.
Allergies: While hypoallergenic, we cannot guarantee reactions for all individuals.
Maximum Liability: Limited to order value.
8. Governing Law
Jurisdiction: These Terms are governed by Hong Kong SAR law.
Disputes: First contact us at daisyamerica@outlook.com. Unresolved disputes may be settled in Hong Kong courts.
9. Changes & Contact
Updates: Terms may change. Continued use = acceptance.
Questions? Email daisyamerica@outlook.com or call +852 5800 1234.
Thank you for trusting daisyamerica with your cherished memories. We craft each piece with love and meticulous care.
💛 The daisyamerica Team